Shipping and Returns
Shipping to the USA and Canada — Free
Free, expert shipping to the USA and Canada via Expedited Mail for larger items (over 1 kilogram / 2.2 pounds), Airmail Tracked for smaller items (under 1 kilogram / 2.2 pounds). Your order ships insured and with tracking. Your order is guaranteed to arrive in excellent condition.
All orders ship shortly after your order is processed. Most orders arrive within 4-7 working days to anywhere in the USA or Canada-- the closer to the west coast you are, the faster orders arrive.
Most of my international shipments go to Australia, New Zealand, and Europe. These are either expensive to ship to, or slow, or expensive and slow. I am sorry for this, but my creations tend to be rather large and heavy. Some smaller items, such as suncatcher chimes with three brass chimes, can ship Small Packet Air for a fairly reasonable amount. Other items are very expensive, even via surface mail.
Small (up to 1 kilogram / 2.2 pounds) Small Packet Air: $35.00
Large (over 1 kilogram / 2.2 pounds) Surface: $75
Please feel free to contact me to discus shipping of any item you may be interested in. I do whatever I can to encourage international orders.
Satisfaction is guaranteed. If for any reason you wish to return your item, you may do so within 30 days of receipt.
Coast Chimes, 535 Woodland Avenue, Gibsons, BC, Canada, V0N 1V1 604-229-5560
Customers pay return shipping, unless the product is broken or defective, in which case Coast Chimes will reimburse the postage.