Shipping and Returns
Coast Chimes provides free and fast shipping to customers in the USA and Canada. Orders are typically shipped within 24 hours. Larger items ship via Expedited Mail, while smaller items ship via Tracked Airmail. Shipping arrival times usually range from 4-12 business days to anywhere in the USA or Canada.
International shipping to selected countries, including Australia and New Zealand, the EU, and Switzerland. These shipping rates vary based on the size and destination of your order. Smaller items can be shipped via Small Packet Air for around $20, while larger items can be shipped via Air for $60 — $100. For very large and heavy items, we ship via Air for $100 or more, based on the actual postage. Surface mail is available on request for considerable savings, but these often require weeks, and sometimes months, to arrive.
CANADA: GST / HST and BC PST are collected at the time of check out for Canada.
USA: No State taxes are collect at the time of check out. You may, or may not, be charge for those taxes when your order is delivered.
No EU or other international taxes, VAT, collected at the time of check-out. You may, or may not, be charged for such taxes at the time the order is delivered.
At Coast Chimes, customer satisfaction is the goal. and you must be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery.
To initiate a return, please contact Coast Chimes for instructions. Please note that customers are responsible for return postage, unless the product is broken or defective, in which case Coast Chimes will pay for the postage.
Coast Chimes 535 Woodland Avenue Gibsons, BC, Canada V0N 1V1
If you have any questions or concerns regarding our shipping or return policies, please phone 604-989-8709, email at CoastChimes@gmail.com. This website also has a contact form.